Shipping

• Standard delivery Australia wide – $9.95
• Free standard delivery Australia wide – For purchases over $150 
• We ship with Australia Post.
• You will receive a tracking number via email.
• Delivery time is 2-10 business days upon confirmation of your order.
• We currently do not offer international delivery.

Returns Policy

• Returned items must be in their original condition/packaging, unworn and unwashed with all tags intact. 
• Full priced items can be returned for a store credit or full refund.
• Sale items can be returned for a store credit. No refunds will be given on sale items unless faulty.
• Faulty items can be returned for a store credit or full refund.
• Items must be returned within 14 business days of receiving the goods.
• Refunds are issued using the original method of payment. Any discount will be carried over.
• Returns take 2-4 business days to process once received.
• We do not cover the cost of return postage, unless the item is faulty. In the case of a faulty item, contact our customer service team at store@namastai.com.au

How to return an item;

• All returns must include a completed returns form. Please fill out and submit form below, then print once completed.
• Please pack up item/s to be returned including printed returns form and invoice, then post to the below address:

Namastai
Unit 5/8-10 Dympna St
Cromer NSW 2099
Australia

• We recommend sending your returns via registered post. We cannot be held responsible for loss or damage during transit. 
• You will receive a confirmation email once your return has been processed.

Returns Form